130+ Test Cases for eCommerce Website – Complete List for 2025

If you have noticed, every business now tends to go online.

Why? 

Because they can reach more customers, unlike offline/local stores that sit in one place and sell products to nearby customers only.

By 2025, these online sales might make up 34% of all shopping worldwide! 

To keep up, businesses are updating their websites. If they don’t, they might lose out.

For online shops to do well, they need to be good and reliable. Testing websites can help make sure they work perfectly. But many businesses struggle because they don’t have the right skills or tools.

However, testing an ecommerce website is different from regular websites. 

In this blog, I’ll point out some of the most important test cases for eCommerce website. 

Without any further due, let’s get started!

Key Takeaways

Before we go further, here’s what you’ll learn:

✅ Understanding essential test cases for an eCommerce website

✅ Different types of eCommerce website testing checklists explained

✅ Key functional, usability, security, and performance test cases

✅ Comparison between eCommerce website testing and regular website testing

✅ Most important test cases like registration, item search, checkout, payment, and responsiveness

What are the Essential Test Cases for an eCommerce Website?

To build a smooth and successful online store, everything needs to work perfectly, from browsing to buying. That’s why testing is so important. Here are the key areas to test:

This was just the surface. There’s so much more to explore! Keep reading to see each part explained in detail with real examples and tips. 

Understanding eCommerce Website Test Cases?

Understanding eCommerce website test cases is all about making sure your online store works properly and gives customers a smooth shopping experience.

Think of it like this: before opening your online shop to the world, you want to double-check that everything works perfectly, just like testing a new car before selling it. That’s where test cases come in.

eCommerce Test cases are simple steps that testers follow to see if every part of your website is working as it should. They check if products show up correctly, if customers can easily add items to their cart, if the checkout process is safe and smooth, and if buyers get confirmation emails after placing an order.

In short, test cases help you find and fix problems before real customers visit your store, making sure their experience is easy, safe, and enjoyable.

Different Types of eCommerce Website Testing

“Testing” is a small word to pronounce but a vast concept for a complex eCommerce website. You may find different types of test cases for your eCommerce website but you must choose test cases that match your business type and goal.

Here are the types of testing for your eCommerce website:

Functional Test Cases

Functional Test Cases check if all the important parts of an online store (or any website) work properly. Think of it like testing different buttons and features to make sure they do what they’re supposed to do. 

Here’s what it means:

User Actions

These are things users do on the website, like creating an account, logging in and recovering a forgotten password. Functional tests make sure these actions work smoothly.

Shopping Actions

Functional tests also check shopping-related activities, such as searching for products, seeing product details and adding items to the shopping cart. It’s like testing if you can find what you want and put it in your virtual shopping basket.

Payment Process

These tests make sure different ways of paying for your items, like using a credit card or PayPal, work correctly and securely. They ensure your payment information is safe.

Order Confirmation

Functional tests also cover the process after you buy something. These test cases check if you get a confirmation message and if the order is correctly recorded so that you know your purchase was successful.

In simpler terms, functional test cases are like a series of checks to guarantee that you can do everything you need to on the website – from logging in to buying items – without any problems. It’s like making sure all the buttons you press work just as they’re supposed to!

Usability Test Cases

Usability Test Cases are all about making sure that the eCommerce website is easy and enjoyable to use for everyone. It focuses on how people interact with the website. 

Here’s what it means:

Easy to Understand

Usability tests check if the eCommerce website is easy to understand. For example, they make sure that the words, buttons and menus make sense to people. It’s like making sure the website speaks a language that everyone can understand without any confusion.

Easy to Navigate

These tests assure that it’s easy to move around the website. It’s like checking if you can easily go from one page to another, find what you’re looking for and go back if you need to. It’s similar to ensuring the website is like a well-organized store where you can easily find what you want.

Looks Good on Different Devices

Usability tests also check if the website looks good and works well on different devices, like phones, tablets and computers. It’s like making sure a book can be read clearly whether you’re holding it in your hand or reading it on a big screen.

Pleasant Experience

Lastly, usability tests focus on creating a pleasant experience for users. This means making sure that using the website is not frustrating. It should be enjoyable and straightforward, just like having a good time while shopping in a physical store.

In simpler terms, usability test cases guarantee that the website is like a friendly and easy-to-navigate store where you can find what you want without any trouble. No matter if you’re using a computer, phone, or tablet. It’s about making the online shopping experience as smooth and enjoyable as possible!

Security Test Cases

Security Test Cases assure the eCommerce website Security. That eCommerce website is safe and secure for users. It focuses on protecting people’s information and ensuring that the website is not vulnerable to attacks. 

Here’s what I meant:

Protecting Information

Security tests make sure that any personal information customers share on the website, like name, address or payment details, is kept safe and cannot be accessed by unauthorized people.

Secure Payment

These tests check if the payment process is secure. It ensures that when customers buy something, their credit card or payment information is encrypted (scrambled into a secret code) so that hackers can’t steal it. It’s like ensuring money is transferred in a safe, locked box.

Preventing Attacks

Security test cases look out for potential attacks, like hackers trying to break into the website. They check if the website has strong defenses against things like fake login attempts or malicious software. It’s like having guards at the doors to stop anyone with bad intentions from getting in.

Performance Test Cases

Performance Test Cases are all about checking if the eCommerce website runs smoothly and doesn’t slow down, even when lots of people are using it.

Here are the test cases for checking eCommerce website’s performance:

Checking Speed

Performance tests make sure that the website loads quickly. It’s like making sure that when you open a book, the pages turn smoothly and don’t get stuck.

Handling Many Shoppers

These tests check if the website can handle a lot of shoppers at the same time, especially during big sales or holidays. It’s like making sure a store can welcome many customers without feeling crowded or slowing down.

No Crashes

Performance test cases assure that the website doesn’t crash or stop working when many people use it. It’s like making sure your favorite game doesn’t freeze when you’re playing it.

Quick Responses

They also focus on guaranteeing that when you click a button or search for a product, the website responds quickly. It’s like making sure the light switch turns on the lights instantly when you flip it.

In simpler terms, the performance test case is about ensuring your online shopping experience is smooth, quick and frustration-free, no matter how busy the store is!

eCommerce Website Testing vs Regular Website Testing

An eCommerce website testing checklist is different from testing a normal website due to the specific functionalities and requirements involved in online shopping. eCommerce websites have such features and functionalities that normal websites don’t need. That’s why you must test your eCommerce website differently than regular websites.

Here are the differences in terms of tests:

Top 134 Important Test Cases for Your eCommerce Website

Before we dive into the test cases, let me share something to help you. Sometimes, testing a complex eCommerce website can be hard and time-consuming. People struggle to manage all the test cases and miss important issues.

No worries!  There’s a simple solution – 6amTech.

6amTech is a company that develops high-quality eCommerce websites with their CMS products. 

They perform rigorous tests for each and every element that guarantees an error-free and pleasant experience for customers.

But it’s important for everyone to understand these test cases. So, let’s look at some crucial eCommerce website test cases that you must perform to ensure a successful online store.

Here are some test cases for eCommerce website:

1. Registration & Login Test Cases

Login or registration is the entrance to your eCommerce website. If anything goes wrong here, customers will lose interest forever! This test checks if it’s easy for customers to create accounts and log in. It assures that the registration form is simple and clear, asking for necessary details like name and email.

Here are the Test Cases:

• Valid Registration: Verify user can register with a valid and unique email, a strong password, and all required fields filled.
  
• Existing username/email:  The Check system shows an error when attempting to register with an already used email.
  
• Weak Password: Validate that a password not meeting security criteria (e.g., too short, no special characters) is rejected.
  
• Missing Mandatory Fields: Check that the form cannot be submitted if required fields like email or password are left empty.
  
• Valid Login: Confirm user can log in successfully with the correct email/username and password.
  
• Incorrect Username/Email: Ensure login fails gracefully when a non-existent email or username is entered.
  
• Incorrect Password: Verify that an appropriate error message is shown if the password is incorrect.
  
• Account Locked/Disabled: Test that the login is blocked and a message is shown if the account is locked or deactivated.
  
• Forgot Password Flow: Test that entering a registered email sends a reset link, which allows setting a new password successfully.
  
• Link Validity Check: Verify that expired or reused password reset links are invalid and prompt the user accordingly.

2. Product Catalog & Search Test Cases

These tests check if products are listed correctly in the catalog and if the search function helps you find the right items easily. Testers look for correct product details and make sure searching for things like “shoes” or “books” shows the right results.

Here are the Test Cases:

• Category Navigation: Test navigation through main categories and subcategories is intuitive and functional.
• Correct Product Display per Category: Verify that only products belonging to a selected category are shown.
• Product Availability Indicators: Verify that stock status or availability is displayed correctly in search and updated in real-time.
• Valid Search Queries: Test exact match, partial match, and common keyword searches return relevant products.
• Invalid Search Queries: Verify handling of no results, special characters, or excessively long search inputs gracefully.
• Filter and Sort Options: Validate filters like price, brand, size, color, and sorting options work as expected.
• Search Suggestions: Confirm search bar suggests products or keywords dynamically as the user types.
• Search Bar Visibility & Accessibility: Confirm the search bar is present, visible, and accessible across all device types and screen sizes.

3. Add to Shopping Cart Test Cases

This test is like checking if you can put items in your online shopping basket without any problems. It tests if the website lets you click a button (like an ‘Add to Cart’ button) and if the chosen item goes into your cart correctly in both logged-in and guest user mode. 

Here are the Test Cases:

• Add Single Product to Cart: Verify that a product can be added to the cart from the product detail page successfully.
• Add Multiple Quantities: Check if the cart updates correctly when adding multiple quantities of the same product.
• Add Different Product Variants: Test adding different sizes, colors, or other variations of a product to the cart separately.
• Add to Cart from Product Listing Page: Test if users can add products directly from category or search result pages.
• Cart Persistence: Verify items remain in the cart after page refresh or user logs back in.
• Remove Item from Cart: Test users can remove a product from the cart.
• Change Quantity in Cart: Verify users can update the quantity of items in the cart, and the totals update accordingly.
• Emptying the Cart:  Verify that all items can be cleared from the cart at once, leaving it empty with an appropriate message or indicator.

4. Checkout Test Cases

A Checkout Test Case is like a detailed plan to make sure buying items online works smoothly. All the steps are easy, all options & buttons work, and your payment is secure.

Here are the Test Cases:

• Proceed to Checkout from Cart: Verify user can navigate from the shopping cart to the checkout page without errors.
• Checkout Button Visibility & Functionality : Confirm that the checkout button is prominently displayed and fully functional across all devices.
• Cross-Browser & Device Testing : Test the checkout flow across multiple browsers (Chrome, Firefox, Safari) and devices (desktop, tablet, mobile) for responsiveness and consistency.
• Enter Shipping Address: Check that the user can add, edit, and save a valid shipping address.
• Validate Mandatory Shipping Fields: Ensure required fields (name, address, zip code, phone) are filled to proceed.
• Select Shipping Method: Verify that available shipping options (standard, express) can be selected and reflected in the total cost.
• Review Order Summary: Confirm order details (products, quantities, prices, shipping, taxes) are correct before payment.
• Select Payment Method: Verify user can select among multiple payment options (credit card, PayPal, COD).
• Enter Payment Details: Check that payment information can be entered securely and validated properly.
• Successful Payment Process: Confirm successful payment redirects to the confirmation page with the order number.
• Failed Payment Handling: Test system behavior when payment fails (insufficient funds, invalid card) and proper error messages appear.
• Order Confirmation Notification: Verify user receives a confirmation email or SMS after a successful order.
• Order Summary in User Account: Check that the order appears correctly in the “My Orders” section of the user profile.
• Guest Checkout (if applicable): Validate that guest users can complete checkout without registering.

5. Payment Gateways Test Cases

Payment Gateway Test Cases are like checking if the online cash register works smoothly. Make sure that when customers pay for shopping using a credit card or something else, it’s safe and correct.

Here are the Test Cases:

• Valid Payment Transaction: Verify successful payment using a valid card or payment credentials completes the order. Also, confirm that fraud-detection rules are triggered for suspicious activity
• Invalid Card Details: Check system rejects incorrect card number, expired date, or invalid CVV.
• Empty Payment Fields: Ensure mandatory fields cannot be left blank and proper validation messages are shown.
• Secure Payment Input/Encryption of Valuable Data: Ensure card or bank details are encrypted and never stored in plain text.
• Payment Timeout Handling: Test system behavior when payment takes too long or the session times out.
• Order Not Placed on Payment Failure: Verify that no order is created if the payment fails.
• Credit/Debit Card Payment: Test successful and failed transactions using card payment options.
• UPI / Wallet Payments (if supported): Verify payments through UPI or wallets (e.g., Paytm, PhonePe) function as expected.
• PayPal Integration: Test PayPal redirection, login, approval, and return to the site post-payment.
• Cash on Delivery: Verify the COD option appears (if enabled) and no payment gateway is triggered.
• 3D Secure / OTP Verification: Validate that the 3D Secure/OTP prompt appears for applicable cards and completes correctly.
• SSL/HTTPS on Payment Page: Ensure payment pages are secure and served over HTTPS.
• Payment Confirmation Email/SMS: Verify confirmation message is sent after successful payment.
• Order Status Update: Ensure the order status updates to “Paid” or “Processing” immediately after payment.
• Retry Failed Payment: Allow the user to retry the payment if it initially fails.
• Cancel Payment Midway: Test what happens if the user cancels the payment midway 

6. Wishlist Test Cases

This test guarantees that the “Wishlist” feature works for all stores correctly. Check if you can easily add items to their wishlist, view and manage the items later and remove them when you want. This test makes sure users’ favorite products are saved properly, so they can buy them later without searching again.

Here are the Test Cases:

• Add Product to Wishlist: Verify user can add a product to the wishlist from the product listing or detail page.
• Remove Product from Wishlist: Ensure the user can remove items from their wishlist.
• View Wishlist: Confirm that the wishlist page loads correctly and displays all saved items.
• Add to Wishlist While Logged Out: Test that users are prompted to log in or register when trying to add items while not logged in.
• Product Stock Status Display: Ensure wishlist items show current stock/availability status.
• Add to Cart from Wishlist: Test that users can move products directly from the wishlist to the shopping cart.
• Verify Item Added to Wishlist: Check for clear confirmation messages or indicators after adding an item to the wishlist.
• Empty Wishlist: Confirm the wishlist page displays a friendly message or prompt when there are no items saved
• Wishlist Limits: Test the maximum number of items a user can add to the wishlist and system behavior when limits are exceeded.

7. Product Filtration Test Cases

Product Filtration test cases ensure that when you search for items on the website, filters like size, color and price work correctly. It checks if users can easily find what they want by using these filters. For example, if you’re looking for a red shirt in a specific size, this test makes sure the website shows you exactly that.

Here are the Test Cases:

• Apply Single Filter: Verify that applying one filter (e.g., brand, size, or color) updates the product list correctly.
• Apply Multiple Filters: Test combining multiple filters and ensure the product list reflects all applied conditions.
• Clear All Filters: Verify that the “Clear All” button removes all active filters and resets the product list.
• Filter Reset on Page Refresh: Check whether filters are reset or retained after a page reload (based on site design).
• Filter Count Accuracy: Ensure product count updates correctly as filters are applied or removed.
• Filter by Price Range: Verify that selecting a price range shows only products within that range.
• Filter by Attributes: Verify that applying any attribute filter (e.g., brand, color, size, or material) displays only products matching the selected criteria and accurately reflects current inventory.
• Filter Produces No Results: Check behavior when a filter combination returns no products; it should show a user-friendly message.
• Incorrect Filter Data Handling: Ensure unexpected filter inputs, through URL manipulation, don’t crash the page.
• Responsive Filter Layout: Verify that filter panels display and function correctly on mobile and desktop.
• Fixed Filters on Scroll: Confirm filters remain visible or behave as intended when the user scrolls.
• Sort and Filter Together: Confirm sorting (e.g., price low-high) still works correctly after filters are applied.

8. Product Page Test Cases

A Product Page Test Case is like a detailed checklist for online stores. It guarantees that when you click on a product, everything is correct.

Here are the Test Cases:

• Product Information Display: Ensure that the product name, detailed description, and accurate pricing (including discounts or promotional offers) are visible and properly formatted.
• Availability/Stock Status: Verify that the page reflects real-time availability (In stock, Out of stock, Low stock).
• SKU/Model Number: Check if unique product codes or SKUs are visible.
• Select Product Variants: Ensure size, color, or material options are selectable.
• Variant-Based Price: Confirm price and stock change dynamically when a different variant is selected.
• Product Images Display: Check that all product images load properly.
• Image Zoom: Verify zoom-in functionality on hover or click.
• Image Carousel: Ensure users can browse multiple images via thumbnails or arrows.
• Video Demo (if available): Test that embedded videos (e.g., product demos) play correctly.
• Out-of-Stock Behavior: “Add to Cart” button should be disabled or hidden when the product is unavailable.
• Product Reviews and Ratings: Verify that customer reviews and star ratings display correctly.
• Write a Review: Ensure logged-in users can leave a rating and review.
• Social Share Buttons: Test sharing functionality (Facebook, Twitter, etc.) opens the correct product link.
• Mobile View Compatibility: Check that the product page layout adjusts properly on mobile devices.
• Page Load Time: Ensure the product page loads quickly and efficiently.
• Breadcrumbs: Verify breadcrumbs are visible and accurately show the user’s navigation path.
• Product Recommendations: Check that recommended or related products display appropriately on the page.
• Currency and Language: Confirm that prices display in the selected currency and the page supports chosen language settings.

9. Live Chat Feature Test Cases

The Live Chat feature test case checks if the website’s chat support works well. It assures that when users need help, the chat button is easy to find and functions.

Here are the Test Cases:

• Chat Widget Visible on All Pages: Verify that the chat icon/widget is consistently visible across the site.
• Chat Widget Load Performance: Ensure the widget loads quickly without slowing down the main page.
• Mobile Responsiveness: Confirm that the widget behaves and displays correctly on mobile and tablet devices.
• Open/Close Chat Window: Test that users can open and close the chat window without issues.
• Start a New Chat: Verify users can initiate a chat session easily with a clear welcome message.
• Chatbot Interaction: Test interactions with automated bots (e.g., quick replies, FAQs) and verify they work as intended before transferring to an agent.
• Send/Receive Messages: Ensure users can send messages and receive timely responses from either bots or agents.
• Typing Indicator: Check if a typing animation or message is shown when the agent is typing (if supported).
• End Chat Functionality: Verify that users can manually end a chat and get an appropriate confirmation.
• Logged-in vs Guest Behavior: Test how chat behaves differently for logged-in users vs guests.

10. Responsiveness Test Cases

Responsiveness test cases check if a website looks and works well on different devices like phones, tablets, and computers. It ensures that buttons and texts are easy to tap or click, and everything fits on the screen without needing to scroll too much.

Here are the Test Cases:

• Website on Desktop (Full HD & 4K): Verify layout adapts cleanly to large screens without stretching or misalignment.
• Website on Laptop (1366×768): Ensure all content fits well and scrollbars behave properly on standard laptop screens.
• Website on Tablet (Portrait & Landscape): Confirm the layout adjusts correctly for both portrait and landscape tablet orientations.
• Website on Mobile Devices (iOS & Android): Test site’s responsiveness on small screen sizes (e.g., 360×640).
• Support for Foldable/Notch Devices: Verify layout doesn’t break on devices with display cutouts or folds.
• Navigation Menu Behavior: Check that header menus collapse into a mobile-friendly hamburger menu.
• Images & Banners Resize Correctly: Ensure images resize proportionally without distortion.
• Buttons and Links Are Tappable: Verify all buttons/CTAs are easily clickable on mobile (minimum touch size).
• Text and Font Sizes Adjust Properly: Confirm readability across screen sizes (no overlapping or clipping).
• Form Field Responsiveness: Ensure input fields, dropdowns, and labels don’t break on smaller screens.
• Cart Sidebar or Popup: Ensure the cart drawer behaves properly across screen sizes.
• Scroll and Swipe Behavior: Verify smooth horizontal/vertical scrolling and no horizontal scroll bars on mobile.
• Sticky Elements: Ensure sticky headers/footers don’t block content on smaller screens.
• Responsive CSS Media Queries: Validate CSS media queries activate at appropriate breakpoints.

11. Stress Test Cases

Stress test cases check how much pressure a website can handle before it breaks. Load test cases check how many people can use the site at once. It’s like testing a car’s top speed and the total number of passengers it can carry. Both tests ensure the website stays strong during busy times, preventing crashes. Stress tests find the limit, while load tests make sure everyone can use the site comfortably.

Here are the Test Cases:

• Max Product Views: Load the same product page thousands of times per second to test content delivery limits.
• Checkout Spike: Simulate mass checkouts occurring at once (e.g., during Black Friday midnight).
• Massive Add to Cart: Rapidly add multiple products to carts in bulk and monitor response time & cart accuracy.
• Concurrent Logins: Force thousands of users to log in at once and check session management behavior.
• High API Request Volume: Flood backend APIs to test how gracefully they degrade.
• Session Overload: Simulate persistent sessions across thousands of active users to test memory/resource limits.
• Server Failure Handling: Intentionally bring down one or more servers and test how the system reroutes or fails gracefully.
• 1000+ Users Browsing at Once: Manufacture users are navigating product listings and PDPs simultaneously.
• Live Search Under Load: Simulate many users typing in search and using auto-suggestions together.
• Multiple Checkouts Per Minute: Verify how many successful checkouts per minute the system can handle without slowing down.
• Long-Term Stress Test: Run the system under heavy load for hours or days to expose slow memory leaks and stability issues.
• Error Handling Under Stress: Force stress conditions to see if meaningful error messages/logs appear instead of generic 500 errors.
• Resource Utilization: Monitor CPU, memory, DB connections, cache, and network usage at peak load for bottlenecks.
• Response Time Under Pressure: Measure response times for key pages like PDP, Cart, and Checkout under extreme concurrent usage.
• Search Functionality Performance: Push search features to their limits and check response time and relevance under heavy querying.

Wrapping Up

In the world of online shopping, the eCommerce business is booming and getting really competitive. So, testing your online store is super important to make it successful. By performing the mentioned test cases, you can find problems that might slow down your website or annoy customers.

Thanks for reading this blog. Hopefully, I helped you gain a decent footprint for your eCommerce website testing. Follow those and make your website stand out in the competition. Talk to you in the next one.

Peace!

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