Privacy Policy

Effective Date: 01-03-2023

Your privacy is important to us

At 6amTech, we are committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

Information we collect

We collect information from you when you place an order, create an account, subscribe to our newsletter, or fill out a form on our website. The information we collect may include your name, email address, mailing address, phone number, and payment information

When you visit our website, we also collect information about your browsing behavior, including the pages you visit and the products you view. This information is collected using cookies and other tracking technologies.

How we use your information

We use the information we collect to process your orders, provide customer support, and improve your shopping experience. We may also use your information to send you promotional emails and offers. You can opt out of these emails anytime by clicking the unsubscribe link at the bottom.

We may also use your information to personalize your experience on our website, such as by showing you products you may be interested in.

How we protect your information

We take the protection of your personal information very seriously. We use various security measures, including encryption and firewalls, to protect your information.

We also limit access to your information to only those employees who need it to perform their job functions.

Links To External Sites

Our Service may contain links to external sites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, products, or services.

Privacy policy updates

We reserve the right to change this Privacy Policy at any time. If we make changes, we will post the new policy on our website and update the "Effective Date" at the top of the policy.

GDPR Compliance

If you are located in the EU, UK, or Switzerland, we process your personal data in line with the General Data Protection Regulation (GDPR).

Our legal bases for processing include:

Fulfilling contracts (e.g., delivering software),
Our legitimate business interests,
Legal obligations, and
Your consent (e.g., for marketing or cookies).

You have the right to:

Access, correct, or delete your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise your rights, email us at [email protected].

We may transfer your data outside the EU using approved safeguards (e.g., Standard Contractual Clauses). We also work with trusted third-party providers who comply with data protection laws.

6amStore Purchases and Payments

6amStore (store.6amtech.com) is our online store where you can buy 6amTech products directly, including source code and scripts, add-ons, product bundles, and services such as installation, customization, and maintenance. Because our products are digital, your order is delivered electronically: after a completed purchase, you receive an instant download and, where applicable, a license key through your account and by email.

This section explains the additional information we collect and how we handle it when you shop through 6amStore, and it applies together with the rest of this Privacy Policy.

Information we collect

Order details: products, license type (Regular or Extended), package or plan, quantity, order or invoice number, purchase date, and any coupon code.
Billing and contact details: email, first and last name, billing address (country, street, apartment, city, state or district, postcode or ZIP), and phone if you provide it.
Order notes: anything you enter in the order notes field at checkout.
Account information: login credentials, saved details, wishlist, and order history.
Payment information: handled by our payment processor; a saved card is stored as a secure token by that processor, not by us.
Service details: for installation, customization, or maintenance, any server, hosting, domain, or admin credentials you share with us.
Security data: IP address, browser, and interactions collected through anti-bot tools such as Google reCAPTCHA.

Payments

Card payments are processed by Stripe (PCI-DSS compliant), which receives your card details directly, including Visa and Mastercard cards. You can also choose to pay with PayPal, which processes your payment under its own privacy policy. We never store your full card or bank details. We receive only payment confirmation and limited references such as the transaction ID and the last digits of the card. Each payment provider handles your payment data under its own privacy policy.

How we use it

To process and deliver your orders, issue receipts, provide support, handle refunds, prevent fraud, run analytics (Google Analytics and Google Tag Manager), comply with legal and tax requirements, and send order updates and product news.

Who we share it with

Only the providers who help run the store: Stripe (payments), PayPal (payments), Visa (payment network), Mastercard (payment network), Google reCAPTCHA (security), Google Analytics and Google Tag Manager (analytics), Cloudflare (hosting and delivery), and our email and support tools. They may use your information only to perform their function.

Refunds and retention

To process a refund or cancellation, we may use your order number and payment reference; approved refunds go to the original payment method. We keep order and transaction records for as long as needed for your purchase and our legal, tax, and accounting duties.

Your choices

Update your account details, unsubscribe from marketing at any time, or email [email protected] to access or delete your information, subject to records we are legally required to keep.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]