6amTech

How to Validate a Startup Idea: Mr. Amir's Journey  from Kashmir

Amir had the quote open on his laptop. A development agency in Srinagar wanted to use most of Amir’s savings to build a grocery delivery app for the city. That money was years of saving, the only cushion his family had if anything went wrong.

For years, he had watched his neighbors struggle to carry groceries home through the snow. He was sure an app would fix it. His finger hovered over the pay button.

Then he stopped and asked a harder question. Did anyone actually want this, or did he just want to build it?

That pause is the most valuable move a founder can make. 

Learning how to validate a startup idea before you build is what separates founders who keep their savings from those who lose them. Amir almost skipped it, as most new founders do.

This guide hands you the exact process he used. You will see how to confirm a problem is real, how to prove people will pay, and how to launch a small live version of your idea without betting your savings on a custom build.

By the end, you will have a repeatable way to test any startup idea before you spend a dollar on development, and the judgment to make the final call on whether to persevere, pivot, or kill the idea.

The Short Answer: Startup idea validation is the process of proving a real market wants your idea, and will pay for it, before you build. You test demand through honest customer conversations, a simple landing page, and real pre-orders, then run a small live launch on a platform you already own instead of a costly custom build. Validation ends in one of three calls: persevere, pivot, or kill.

Key Takeaways

  • To validate a startup idea, you need evidence, not opinion. A founder’s confidence is not proof that a market exists.
  • A marketplace has two customers, not one. You validate buyers and sellers separately, and the supply side is usually harder.
  • The strongest proof is a small live launch with real orders, not a survey or a pitch deck.
  • You can test a marketplace idea with real customers before paying for any custom development.
  • Validation takes days or weeks, not months, so you get your answer long before you would have finished building.
  • Validation ends in one of three honest calls: persevere, pivot, or kill.

Why Validate a Startup Idea Before You Build

You validate before you build for one simple reason: most startups die from building something nobody wants, not from building it badly. Validation replaces your own assumptions with real market evidence, which saves your time and your savings before you spend either. 

A sharp idea and fast execution feel like enough, but they are not. Speed only helps once you are sure you are building the right thing, and a guess is not the right thing yet.

Here are the four reasons validation pays off before you write a line of code.    

Stops You Building Something Nobody Wants

Most startups fail because the problem they solve is not painful, frequent, or expensive enough for anyone to pay to fix. CB Insights reviewed 101 startup post-mortems and found 42% failed for the same reason: no market need, the most common cause on the list. Cash runs out, too, but that is the symptom. The product was never found in its market. 

The same pattern holds at the growth stage: the Startup Genome Project studied more than 3,200 companies and found roughly 74% of high-growth failures had scaled before proving the model worked. Validation forces you to confirm the pain is real before you build for it.

Protects Your Time And Money

Validation takes two to four weeks and a few hundred dollars at most. A custom build takes months and runs into the thousands, and a marketplace into the tens of thousands. 

Affordable experiments, a landing page, a few real conversations, and a small launch cost almost nothing and protect your runway. With a full build, you place the expensive bet before you know anyone wants it.

Replaces Friendly Opinions With Real Proof

Friends and family will tell you the idea is great. Strangers who match your real customer will tell you the truth. 

Interviews and friendly nods lower your doubt, but they do not prove demand, because words are free. And testing early means that if the idea is weak, you can pivot before you have sunk months into it.

Proves Real Market Demand

A great idea is not proof. A costly signal is. 

When someone gives up something small, a pre-order, a deposit, or a signed commitment, you get evidence that the market actually wants this and is ready to buy. Money is the one answer people do not give lightly. 

Ask for it, and many ideas do not survive, which is exactly the point.

The expensive lesson: The top reason startups fail is not bad code or bad luck. It is building something the market never needed (CB Insights, Startup Genome). Validation is the affordable insurance against it.

Amir’s version of that risk had a price tag. The agency quote would take most of his savings, money he could not get back if the app launched to silence. The cost of being wrong is the real reason to validate, not caution for its own sake. Validation is cheap. Building the wrong thing is not.

If the smart first move is not building, the next question is what to do instead. A clear, repeatable process answers that.

How to Validate a Startup Idea: A Step-by-Step Process

You validate an idea by testing it in order, from the cheapest check to the most convincing, and letting real behavior decide at each stage. No single test proves an idea. A sequence does, because each step earns the right to take the next.

Skipping a step ahead, and you build proof on a guess. 

Run it in order, and your risk drops at every stage before you pay for development.

The order matters because each early step protects the ones after it. 

A real problem makes your customer conversations worth having. Honest conversations show you whether people will actually pay, not just whether they are polite. Real proof that they will pay makes a live launch worth the effort. By the time you reach a build decision, you are acting on evidence you gathered cheaply, not on hope.

Here are the five steps, in order. Amir’s grocery delivery idea in Srinagar runs through all of them, so you can see how each one works in practice.

  1. Define the real problem, not your solution.
  2. Identify both sides of your market.
  3. Talk to customers to validate demand.
  4. Test real demand and willingness to pay.
  5. Run an MVP without a custom build.
how-to-validate-a-startup-idea-in-5-steps

Step 01: Define the Real Problem, Not Your Solution

An idea is only worth building when it solves a real problem people already feel. Write that problem in one plain sentence, then confirm it without naming your solution. If the problem holds up on its own, you have something real. If it only makes sense once you describe your app, you have a solution looking for a problem.

Y Combinator, the accelerator behind Airbnb and Stripe, tells its founders to make something people want. You cannot know what people want by guessing. So your first goal is problem-solution fit: proof that a real problem exists.

Amir started where most founders start, with the solution: build a grocery delivery app. He forced himself to restate it as a problem instead. 

Households in his Srinagar neighborhoods could not reliably get groceries. Winter made it worse. Snow turned every trip into a struggle. The app was one possible answer. The problem was the thing to validate.

A real problem is the start. The next question is who exactly has it.

Step 02: Identify Both Sides of Your Market

A marketplace has two customers, not one. You are validating a supply side and a demand side, and proof from one tells you nothing about the other. A two-sided marketplace lives or dies on both at once.

Generic validation advice falls short here because most guides assume one customer. A multi-vendor idea does not work that way. 

Most validation advice falls short here because it assumes a single customer. A multi-vendor idea does not work that way. 

You run two validations side by side, and the harder one is usually the supply. Vendors have more to lose and a working routine to protect, so they say no more easily than buyers do.

Amir’s marketplace needed grocers on one side and households on the other. He picked two Srinagar neighborhoods. Then he focused on the small local grocers.

Amir was not chasing the whole city yet. He was defining a tight ideal customer profile (ICP). The households around those grocers were his early adopters. They felt the winter problem most and would try a fix first.

The table below shows why the two sides are not the same job, and which one to validate first.


What to validate
Supply side: Local grocersDemand side: Working households
The key questionWill they list their items and take online orders?Will they order online instead of walking to the shop? 
What to dig intoWhat do they fear losing?What do they pay for convenience today? 
How hard to winHarder. Validate first.Easier. Validate anyway. 

Knowing who sits on each side is not the same as knowing they want in. To learn that, you have to talk to them.

Step 03: Talk to Customers to Validate Demand

Validate demand by talking to real people about their problem, not by pitching your idea. Ask what they do today, what it costs them, and where it breaks. Listen for frustration you did not put there yourself. Steve Blank, who built the customer development method, calls this “getting out of the building,” because the answers are never at your desk.

This stage has a name: customer discovery. Its real job is pain point validation. You confirm the problem hurts enough that people have already tried to fix it.

You learn the problem from the people who live it, instead of selling to them.

A rough guideline helps you know when you have done enough. Aim for 15 to 20 conversations on each side before you trust a pattern. Research from the Nielsen Norman Group found that 15 to 20 user interviews surface 85 to 90% of the core needs in a group, so you hit diminishing returns after that. 

The number is not magic. It is just enough to tell a signal from a fluke.

The trick is asking the right way. A leading question gets you a polite lie.

Ask:

  • How do you handle this today?
  • What did that cost you the last time?
  • Walk me through the last time it went wrong.

Never ask:

  • Would you use an app that does this?
  • Don’t you think this is a great idea?
  • Would you pay for this? (A hypothetical yes is worthless)

Amir’s interviews handed him a surprise he could not have guessed. 

The grocers were not worried about technology. They were worried about losing walk-in customers, the ones who come in for milk and leave with biscuits, chips, and a phone recharge. 

In our work with marketplace founders, that supply-side fear is almost always the thing the founder never saw coming. That single insight reshaped Amir’s whole pitch to the grocers.

Conversations prove interest. Interest is not the same as money. The next test asks for a small commitment.

Step 04: Test Real Demand and Willingness to Pay

Willingness to pay is the only proof that counts. A compliment costs nothing, so it tells you nothing. 

Ask for a small commitment instead: a pre-order, a deposit, a signup on a real page, a reserved slot. The moment someone gives up something small, you get a signal you can trust.

You do not need a finished product or even a prototype to run this test. A simple landing page or waitlist that describes the offer and collects signups is enough. Use tools, keep it simple. A form builder like Typeform for the signups, and a behavior tool like Hotjar to see where visitors drop off. 

A page that takes signups for a product that does not yet exist, but has a name. People call it a fake door or a smoke test. It stays honest as long as you do two things: tell people it is early, and deliver on what they signed up for.

Here is the sequence:

  1. Build a one-page landing page that states the offer plainly.
  2. Drive a small amount of real traffic to it, through a local group, a flyer, or a WhatsApp message.
  3. Ask for a concrete action: reserve a slot, pre-order, or leave a deposit.
  4. Count who acts, not who likes.

A healthy early page turns a double-digit share of visitors into action. 

Pre-launch pages convert around 11% on average. A well-targeted page with a warm local audience often hits 25 to 35%, per Waitlister benchmarks. Under 10% usually means the offer is weak or you are reaching the wrong people.  

Amir built a single landing page and posted a WhatsApp number in two neighborhood groups. He asked households to place a first grocery order and asked a few grocers to list a handful of items. Real pre-orders came back, along with a short list of grocers willing to try. Interest had turned into action.

Pre-orders prove people will pay. The strongest test is delivering on those orders for real, without betting your savings on a custom build.

Step 05: Launch a Small Live Version Without a Custom Build

The strongest validation is a real, working version of your marketplace, launched small and taking actual orders. A live launch turns pre-orders into real deliveries. It shows you how people behave when the product is real, something a survey can never reveal.

In lean startup terms, this is your minimum viable product (MVP): the simplest version that lets you test for product-market fit.

Some founders start even simpler. They take and fill each order by hand at first, learning the work before they automate any of it. People call that a concierge MVP. It teaches you the same lesson the expensive version would, for less.

Here is the part most founders get wrong. 

They think a real launch means months of custom development and an agency invoice. It does not. The lean way is to launch your actual marketplace on a ready-made platform and start taking orders this week, on software you own and keep.

That is the difference that saves your savings. 

A custom build is slow, expensive, and a bet placed before you have a single order. A ready-made platform is your real business from day one, starting at the size you choose. You are not renting a test. You are launching small on a platform built to scale with you.

This is where 6amMart fits. It hands you the whole marketplace on day one, so a single founder can go live without an engineering team.

6ammart

How 6amMart lets you launch a real marketplace:

  • Everything is built in. Admin panel, customer app, and website, a vendor app for each seller, and a delivery app. No code to write.
  • Zone-based delivery, drawn on a map. Start in one neighborhood and add zones as demand proves out.
  • Hyperlocal, quick-commerce flow. Grab and Gojek-style local delivery, not a slow web store.
  • Multi-module, one license. Grocery, food, pharmacy, shop, parcel, and rental. Start with as many as you need, and add the rest later.

Instead of paying the agency, Amir launched a real multi-vendor grocery marketplace on 6amMart

He onboarded his grocers, drew two delivery zones for his two neighborhoods, and started taking live orders within days. His build spend was close to nothing, and the platform he launched on was the same one he could grow on later.

A running marketplace produces numbers. The next question is which numbers actually prove the idea works.

Ready to test your marketplace idea?

How to Know If Your Startup Idea Is Validated

You know your startup idea is validated when real usage hits targets you set before launch, not numbers you talk yourself into after. The signals that count track what people actually do, measured against a line you drew in advance. Anything else is a story you tell yourself once the orders are in. Decide what working looks like, write the targets down, and let real behavior settle it.

For a marketplace, six numbers tell you whether the idea holds:

  • Repeat orders: The one that matters most. A second order is the first real sign that the idea solves a problem worth coming back for.
  • Conversion to order: The share of visitors who actually place an order, not just browse. It shows how strong the pull really is.
  • Active vendors: How many sellers stay and keep restocking? Vendors who sign up and then go quiet are a warning, not a win.
  • Cost per order against revenue per order: Your basic unit economics. If winning and fulfilling an order costs more than it earns, growth only speeds up your losses. Confirm an average order brings in more than it costs to win and deliver before you scale anything.
  • Fulfillment rate: The share of orders that arrive complete and on time. Late or failed deliveries kill repeat orders fast.
  • Customer feedback: Whether early buyers would actually miss you. This is the one signal worth measuring directly, covered just below.

Customer feedback deserves its own test, because it is the hardest of the six to read from order data alone.

Growth expert Sean Ellis offers the simplest one: ask early users how they would feel if they could no longer use your product. When at least 40% say they would be very disappointed, you are near product-market fit. Fewer than that, and the pull is not there yet.

Cost per order and customer feedback are the two factors that the two founders skipped most, and the two that cost them later. 

Use the table below as a scorecard. After your launch, take each of your six numbers and find which column it lands in. 

Signals on the left mean keep going. Signals on the right mean stop, and fix that part before you scale. The more that fall on the right, the louder the idea is telling you to pivot or kill.

Signal Healthy result (keep going)Warning sign (stop and rethink)
Repeat orders A solid share order again within the period Most customers never come back 
Conversion to orderA double-digit share of visitors actUnder 10% act
Active vendors Vendors stay and keep restocking Vendors sign up, then go quiet 
Cost per orderBelow is the revenue per orderAbove revenue per order
Fulfillment Most orders arrive complete and on time Late or failed deliveries are common 
Customer feedback40% or more would be very disappointed without itFew would miss it

Amir had written his targets down before a single order came in. He set a share of customers who should order again, a minimum number of active grocers each week, and a fulfillment rate he would not drop below.

The results came back split. One neighborhood beat every target. The other limped, with weak repeat orders and two grocers who stopped logging in.

Strong numbers in one place and weak numbers in another are not a failure. It is a direction when you read it honestly. Competition reads the same way.

Have a startup idea you want to take to market?

Does Competition Help You Validate a Startup Idea

Competition helps because it shows a market is already paying for a solution. 

An empty field is not a green light. More often, no competition means there is no money there, or the problem is one nobody will pay to fix. The question is not whether rivals exist. It is whether they make money while leaving customers unhappy.

You can study that gap before you talk to a single customer, using sources that are free and public:

  • Google Trends: Check whether search interest in the problem is rising or flat. Rising demand is a tailwind. A flat line over the years is a warning.
  • App store, G2, and Trustpilot reviews: Read the one and two-star reviews of the top three rivals. When the same missing feature shows up in a large share of complaints, say 40% or more, that gap is your opening.
  • Reddit and niche forums: Search “alternative to [rival]” to see why people leave a product and what they wish it did instead. Those threads hand you a ready-made positioning angle.
  • Product Hunt: Founders there describe the gap they built for. Their launch notes show you which problems the market has not addressed yet.

Read the signals together. 

  • Some competition proves demand. 
  • Zero competition usually means no demand or broken economics. 
  • Too much competition only counts against you when the leaders already serve customers well, and no underserved niche remains. 
  • A crowded market with unhappy customers is the best setup there is.

Amir saw it in one detail from his interviews: grocers were already taking orders informally over WhatsApp. Demand clearly existed. No one served it well. That gap, real demand met by a clumsy workaround, is a stronger signal than a market with no players at all.

No competitors? Ask why first. 

A market with zero competition usually means one of three things: the problem is not painful enough to pay for, the market is too small to matter, or someone already tried and the economics did not work. Confirm which one before you celebrate.

Competition and metrics both reward the founder who reads signals honestly. The fastest way to lose that honesty is a short list of common mistakes.

Common Startup Idea Validation Mistakes to Avoid

The most common startup idea validation mistakes share one root. Founders look for reasons to keep going. They should look for reasons to stop. The mind protects the idea it has already fallen for. It reads every weak signal as a yes. Psychologists have a name for this: motivated reasoning. In validation, that habit is expensive. It lets a bad idea survive every test you run.

The fix is the same across all five mistakes below. Design each test so it can fail. Then pay attention when it does. A test that can only confirm you is not a test; it’s a performance.

5-startup-idea-validation-mistakes

Mistake 01: Chasing Confirmation Instead of Disproof

Chasing confirmation means collecting the evidence that says yes and ignoring the evidence that says no. It is the most common validation mistake, and the hardest to spot, because you are the one doing it to yourself.

What it looks like: You save the ten warm quotes and quietly forget the three people who hesitated. Every result reads as a yes, and the idea keeps looking stronger.

How to fix it: Invert the test. Before you start, write down the result that would kill the idea, then go looking for it on purpose. Amir did this. He wrote the numbers that would tell him to stop before a single order came in, then held himself to them when one neighborhood came back weak.

Mistake 02: Validating With Friends and Family

Friends and family are the easiest people to ask and the worst people to trust. Their job is to support you, not to tell you the truth about your market, so the answers feel great and prove nothing.

What it looks like: You test the idea on the people closest to you, and they love it. Their warmth reads as market demand.

How to fix it: Talk to strangers who match your real customer, people with no reason to spare your feelings. Amir never tested the idea on people he knew. He went straight to the local grocers and working households in two neighborhoods, the only audience whose honesty would actually matter.

Mistake 03: Pitching the Solution, Not the Problem

Pitching the solution turns a research conversation into a sales call. Once you are selling, you learn whether people are polite, not whether the problem is real.

What it looks like: Every interview turns into a sales call. You describe your app, the other person nods politely, and you walk away thinking you have proof.

How to fix it: Ask how they handle the problem today, then stay quiet and listen. The most useful answers come from what people already do, not from what they say they might do. When Amir stopped pitching the app and asked grocers how they handled orders now, he uncovered the walk-in-customer fear that reshaped his whole plan.

Mistake 04: Showing the Product Too Early

Showing the product too early means leading with the build instead of the problem. The polish impresses people, and people who are impressed make unreliable judges.

What it looks like: You put a finished-looking demo in front of people before you have proven that anyone wants it. They praise the design and say nothing useful about demand.

How to fix it: Validate the problem and the willingness to pay before you show anything real. Demand should pull the product out of you, not the other way around. Amir proved demand with a landing page and real pre-orders first, then ran a live marketplace only after people had already shown they would order.

Mistake 05: Clinging to a Dead Idea Instead of Pivoting

Clinging to a dead idea means refusing the answer your own test already gave you. It is the costliest mistake here, because it throws away everything the validation just taught you.

What it looks like: The numbers say no, and you push harder anyway. You explain away the weak results and keep building.

How to fix it: Decide your three options before launch, not after: persevere, pivot, or kill. The hard part is honoring that decision when the numbers come back weak. Eric Ries, who wrote The Lean Startup, built his whole method on one rule for this moment: let the data make the call, not your ego.

Amir’s story turns here. His results gave him a clear read. One neighborhood worked; the other did not.

The easy, ego-protecting move would have been to call the whole thing a success. He could have launched across all of Srinagar anyway. 

He sat with the weak numbers instead of explaining them away. Then he pivoted. He narrowed it to the one neighborhood and the grocers who hit his targets. He dropped the rest, including grocers he had personally talked into joining.

Cutting what he had built was the hardest part. The agency’s quote that he never paid became the money he saved by testing first.

A pivot is not a failure. It is validation doing its job. With a narrowed, proven idea, the next question is cost: how long did all this take, and how much did it cost?

Also Read: Top Software Solutions for Startup Success in 2026

How Much Time and Money Does Validation Take

Validating a startup idea usually takes a few weeks and very little money, far less than building the product. 

According to SaaSFactor, a focused validation runs about two to four weeks and costs anywhere from near zero to a few hundred dollars, depending on how much you test and where.

Put that next to the cost of building first. A simple custom MVP costs a few thousand dollars and takes one to three months, while a marketplace built from scratch can run into tens of thousands. The real expense is skipping validation and building blindly.

Most of the cost is your time, not cash

Conversations are free. A landing page is affordable or free. Launching small on a ready-made platform costs a fraction of what a custom build would. 

Here is roughly how Amir’s spending broke down:

  • Conversations: about two weeks, no cost beyond his time.
  • Landing page and pre-orders: a few days, near zero.
  • Live launch on 6amMart: a few weeks of real orders, with setup cost far below the agency quote.

Amir’s whole validation ran for a few weeks on near-zero spend. The agency quote, the one he almost paid on day one, stayed in his bank account.

What to Do After You Validate a Startup Idea

Validation only pays off when you act on it. Once the idea is proven, the question changes from whether to build to how to grow, and the good news is you do not start over. The platform that ran your small launch runs your full business, too. You scale on the same software, one zone or one vendor at a time.

Scale what worked, not what you hoped would work. Amir did exactly that. 

He took the one neighborhood that hit his targets and the grocers who stayed active. Then he expanded from there on the same platform. He added zones as demand proved out, rather than betting on the whole city at once.

Because 6amMart was a real platform and not a throwaway test, growth meant turning on more of what was already there. The same setup that ran one grocery zone can run a city, and it can run more than groceries. 

Amir could add a pharmacy module for late-night medicine runs or a parcel module for local deliveries, all in the same branded app his customers already use. One platform, several lines of business, several ways to earn.

That last point is worth spelling out, because it is where a marketplace makes its money. 6amMart gives an owner more than one revenue stream:

  • A commission on every order, set per vendor.
  • A delivery fee per drop, with a cut going to the rider.
  • Direct revenue from every parcel delivery you run.
  • Subscription fees from vendors who pay to be listed.
  • Paid promotions, like featured placement and banner slots sold to vendors.

Here is the honest part: a ready-made multi-vendor platform fits a business with many vendors and several zones. A single-store shop selling one product line would not need most of it.

If your validated idea is a multi-vendor marketplace like our client Amir’s, growing on the platform you launched on keeps your costs low and your proof intact.

Ready to run your own startup project? 

6amMart gives you vendor apps, a customer app, a website, and built-in delivery management. You can launch a real multi-vendor marketplace in a single neighborhood and expand as it proves out. 

Conclusion

Validation is how you buy certainty before you spend. Confirm the problem is real, prove people will pay, launch a small live version, and read the numbers honestly before you commit to a build. Each step is cheap, and each one removes a risk that building first would have made expensive.

Amir is proof that the order works. He started one click from paying an agency most of his savings. By winter’s end, he had both a validated idea and the money still in his account.

Your idea deserves the same test. 

Start your validation today. No code, no custom build required. 

Frequently Asked Questions

What is startup idea validation?

Startup idea validation is the process of proving a real market wants your idea before you build it. You confirm the problem is real, talk to potential customers, and test whether they will pay. It replaces guesswork with evidence, so you only spend once demand is proven.

How Long Does It Take To Validate A Startup Idea?

Most founders validate an idea in two to four weeks. The timeline depends on how fast you can reach real customers and run a small pilot. Talking to people takes a week or two, testing willingness to pay takes a few days, and a live pilot runs a few weeks on top of that.

How Much Should Startup Idea Validation Cost?

Validation usually costs from near zero to a few hundred dollars, far less than building a product. Most of the time is spent. Conversations are free, a landing page is cheap, and a pilot on a ready-made platform like 6amMart costs a fraction of a custom build.

Can You Validate A Startup Idea With No Audience Yet?

Yes. You do not need an audience to validate an idea. Reach your first real customers through local groups, community forums, direct messages, a simple landing page, or a small live launch on a ready-made platform. Ten honest conversations with the right people beat a thousand followers who will never buy.

Can You Validate A B2b Startup Idea?

Yes, and the method is much the same. You talk to business buyers, confirm the problem costs them real money, and test willingness to pay with letters of intent or paid launches rather than consumer pre-orders. B2B usually needs fewer conversations, since each customer is worth more.

What Tools Help Validate A Startup Idea For Free?

Free tools cover most of the validation. Use Google Trends to check demand, Reddit and niche forums to find real complaints, and app store and G2 reviews to spot gaps in rival products. A free landing page with a simple form collects pre-orders, and a ready-made platform lets you launch a small live version.

Do You Need To Build An App To Validate A Marketplace Idea?

No. You can validate a marketplace idea without building an app by launching a small live version on a ready-made platform. 6amMart lets you onboard real vendors and take real orders in days, so you prove real behavior on software you own, then use and scale the same platform as demand grows.

Shahebur Rasul

Shahebur Rasul

Meet Shahebur Rasul, an electrical engineering graduate who chose to become a technical content writer. He loves to find concise insights from complex ideas. He uses his natural storytelling abilities to turn these insights into easy-to-understand content, even for non-technical people. When he is not writing, he watches or plays football. 

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