Modern POS systems have brought about a revolutionary transformation in the business landscape. Recent analytics data reveals that businesses with a POS system experience a 32% sales growth and a 17% larger order size than those without one.
But with so many options available on the market, it can be overwhelming to choose the right POS system for your business. That’s why we’ve put together this guide to help you navigate through the selection process and find the perfect solution for your business needs.
Whether you’re a small startup or a large enterprise, a modern POS system can revolutionize your sales process and help you reach higher goals. Without any further due, let’s get started!
What is Modern POS?
POS, or Point-of-Sale, where a transaction occurs between a salesperson and a customer. The concept of the Point of Sale (POS) system evolved over time with contributions from multiple individuals and technological advancements.
The electronic cash register considered an early version of the POS system, was invented by James Ritty in 1879. It dates back to the 1970s when large retail stores first introduced POS systems.
Today, technology has advanced, and modern POS systems offer a wider range of features and capabilities compared to their classic, hardware-based predecessors. Global POS market statistics reveal that it is expected to grow at a Compound Annual Growth Rate (CAGR) of 11.33% by the end of 2027.
There is significant growth happening, and it’s because two important things are driving it. First, there is a growing demand for contactless payment solutions. Second, businesses want to make their sales processes more efficient and smooth.
Modern POS systems come with features such as cloud-based storage, multiple payment options, integration with other systems, and mobile accessibility. They provide valuable data insights to help businesses make informed decisions and provide better customer experiences.
Classic POS systems, in contrast, are typically hardware-based solutions that are limited in functionality and require manual data entry. They often lack the advanced features and capabilities of modern POS systems, which can make them less efficient and effective for businesses.
Now let’s see the benefits of modern POS systems in the next section and learn how you can take advantage of using any of them.
Advantages of a Modern POS System
Modern POS systems offer several benefits to businesses that can streamline the sales process and enhance operations.
Here are some benefits of a modern POS system:
Modern POS systems come with features that can help businesses simplify their sales process and increase efficiency. For instance, automated calculations of taxes and discounts, automated inventory tracking, and the ability to generate reports with just a few clicks can save significant time and effort for business owners and employees.
Human errors are common when manually calculating prices and taxes, which can cause dissimilarities in the transaction amount. With a modern POS system, businesses can eliminate such errors and ensure accurate pricing and taxation.
Better Inventory Management
Modern POS systems provide businesses with real-time inventory management, enabling them to track stock levels and sales performance across multiple locations. This information can help businesses optimize their inventory, identify slow-moving products, and make informed decisions on restocking.
Enhanced Customer Experience
Modern POS systems can help businesses enhance the overall customer experience. With features such as digital receipts, and contactless payments, businesses can offer a seamless and secure checkout process for their customers. Moreover, POS systems can provide personalized services to customers and create repeat business.
In summary, a modern POS system can help your business increase efficiency, improve accuracy, manage inventory better, and enhance the overall customer experience. So it is high time for you to switch to a modern POS system.
Features of a Modern POS System
Modern POS systems enable businesses to manage their sales and inventory operations efficiently. They also provide a wide range of tools and capabilities to help businesses grow and succeed in today’s competitive marketplace.
Here’s a closer look at some of the key features of a modern POS system:
Modern POS systems often come with cloud-based storage, enabling businesses to store sales data, inventory information, and customer data on remote servers. This feature ensures that data is secure, easily accessible, and can be accessed from anywhere. Which makes it easier for businesses to manage their operations, even if they have multiple locations.
Multiple Payment Options
With the rise of digital payments, Modern POS system offers multiple payment options, including contactless payments such as credit/debit cards and mobile payments, etc. This feature ensures that businesses can serve a wide range of customers and payment preferences, making it easier for them to complete transactions quickly and efficiently.
Integration with Other Systems
Modern POS systems can integrate with other systems, such as inventory management, accounting, and customer relationship management (CRM) tools. This feature ensures that data is synchronized across different systems. It reduces the need for manual data entry and gives businesses a comprehensive view of their sales operations.
Modern POS systems are designed to be accessible from mobile devices, such as tablets and smartphones. Because it makes businesses take orders and process transactions from anywhere easier. This feature is particularly useful for businesses with a mobile presence, such as food trucks or pop-up stores.
The multi-language feature of a modern POS system is designed to enable businesses to serve customers who speak different languages. With this feature, the POS system can display menus, item descriptions, and other information in multiple languages.
POS Invoice and Barcode
The invoice feature generates and prints invoices for purchases, including customer details and the total amount owed. The barcode feature tracks products via unique barcodes, adding items to purchases at the point of sale. Together, they improve sales efficiency and accuracy, reducing errors, simplifying operations, and boosting customer satisfaction.
These are some of the key features that a modern POS system has. 6POS, a modern POS solution that has the same and even more features than these. You can manage your POS transaction in a more secure and convenient by integrating 6POS into your business.
Types of Modern POS Systems
When it comes to modern POS systems, businesses have a variety of options to choose from based on their specific needs and preferences.
Here are three common types of modern POS systems:
Cloud-based POS systems utilize internet connectivity to handle sales transactions. These systems can be accessed remotely, allowing businesses to manage sales and inventory from anywhere. It offers cost-effective solutions, eliminating the need for expensive hardware investments.
Data security is ensured through advanced encryption and backup protocols. Cloud-based POS systems receive real-time updates and improvements, ensuring businesses can access the latest features and enhancements.
Here are the advantages of cloud-based POS systems:
- Remote accessibility.
- Enhanced data security.
- Real-time updates and improvements.
Mobile POS systems have gained popularity due to their flexibility and mobility. These systems utilize smartphones as the primary point-of-sale devices. With mobile POS systems, businesses can process transactions anywhere within the range of a wireless network.
They are particularly useful for businesses that operate in mobile or pop-up settings, such as food trucks, festivals, or outdoor markets. Mobile POS systems are compact, easy to set up, and offer features like inventory management, payment processing, and customer engagement tools.
Here are the advantages of cloud-based POS systems:
- Increased mobility and flexibility.
- Enhanced customer experience.
- Easy checkout process.
- Inventory management on the go.
- Improved data accuracy and analytics.
Tablet-based POS systems are similar to mobile POS systems but typically offer more advanced functionalities and larger screen sizes. They utilize tablets, such as iPads or Android tablets, as a central devices for processing sales and managing business operations.
These POS systems provide a user-friendly interface, efficient order management, and seamless integration with other systems like inventory management or customer relationship management (CRM) software. They are popular in restaurants, cafes, and bars where tableside ordering and payment processing are crucial.
Here are the advantages of cloud-based POS systems:
- Portability and ease of use.
- Space-saving and clutter-free.
- Versatility in various business environments.
- Interactive and engaging customer experience.
- Efficient order management and customization options.
When choosing a modern POS system, consider business requirements, operations, mobility needs, and desired features. Each type of system offers its own advantages, and you should choose the one that aligns best with your goals and operational requirements.
Factors to Consider When Choosing a Modern POS System
When selecting a modern POS system for your business, several factors should be taken into consideration.
Here are some key factors to keep in mind:
Business Size and Type
Consider the specific needs of your business, including its size and type. A small retail store may have different requirements compared to a large restaurant. Ensure that the POS system you choose fits the unique demands of your business.
Cost and Budget
Evaluate the cost of the POS system, including any upfront expenses and ongoing fees. Consider your budget and determine the return on investment the system can provide. It’s important to strike a balance between affordability and the features and capabilities that are essential for your business.
Integration with Existing Systems
If you have existing systems, such as accounting software or inventory management tools, ensure that the POS system can integrate smoothly with them. This integration can help simplify sales operations and avoid the need for duplicate data entry or manual syncing.
Customer Support and Training
Look for a POS system provider that offers reliable customer support and training options. Good support ensures you can get assistance when needed, and proper training helps you and your staff effectively utilise the system. Consider the availability of resources such as documentation, online tutorials, or dedicated support channels.
Considering these factors, you can make an informed decision when choosing a modern POS system that suits your business needs, fits your budget, integrates well with existing systems, and provides the necessary support and training for smooth implementation and operation.
Best Practices for Using a Modern POS System
To make the most of your modern POS system, it’s important to follow best practices that optimize its performance and ensure smooth operations.
Here are some key practices to consider:
Keep Software Updated
Regularly update your POS system to access the latest features, bug fixes, and security enhancements. This helps maintain system stability, compatibility, and protection against potential vulnerabilities.
Secure Customer Data
Protect customer data by implementing strong security measures. Ensure your POS system complies with industry standards, such as PCI DSS (Payment Card Industry Data Security Standard) and encrypts sensitive information. Regularly assess and update security protocols to safeguard customer privacy.
Train Staff Regularly
Provide comprehensive training to your staff on how to effectively use the modern POS system. This includes introducing them to key features, order processing, inventory management, and troubleshooting common issues. Ongoing training keeps staff knowledgeable and maximizes their productivity.
Analyze Sales Data and Make Adjustments
Utilize your POS system’s reporting and analytics capabilities to gain insights into sales trends, popular products, and customer behavior. Use this data to make informed business decisions, such as adjusting pricing, optimizing inventory levels, or implementing targeted marketing campaigns.
By sticking to these best practices, you can ensure that your modern POS system remains secure, efficient, and beneficial to your business operations. Regular updates, data security measures, staff training, and data analysis contribute to a productive experience, leading to improved customer service, optimized sales, and overall business success.
To sum it up, adopting a modern POS system is a game-changer for businesses aiming to simplify their sales process. With features like cloud-based storage, multiple payment options, and integration capabilities, efficiency and accuracy are enhanced.
The ability to generate invoices, track products through barcodes, and analyze data empowers businesses to make informed decisions. By embracing a modern POS system, businesses can boost sales, enhance customer experiences, and stay ahead in the competitive market.
Thank you for taking the time to read this article.